Features
One platform for every care home workflow
From admission to discharge, Tessera covers the clinical and operational work of running a residential care home — resident records, assessments, medication, incidents, staffing and compliance — all sharing one audit trail and one set of permissions.
HIPAA-aligned · Audit-grade logging · Built around your workflows
Six modules, one system
Everything your team works in
Resident records
Everything a care team needs about a resident in one place — from admission to discharge — with the safety flags an inspector expects surfaced front and center.
Care planning & assessments
A JSON-schema assessment engine renders and scores any standardized tool, and person-centered care plans turn those scores into goals, interventions and outcomes.
Medication & eMAR
Build administration rounds, work them on a phone at the bedside, and record exactly what happened — with allergy and interaction checks running in the background.
Incidents & safeguarding
Configurable incident templates capture the detail, and Tessera computes the regulatory clock for you — in the facility’s own timezone — so nothing slips.
Staff & compliance
A unified credential engine treats licenses, training and screening as first-class records — so you always know who is cleared to work and what is about to lapse.
Rota & attendance
Plan the rota from reusable shift templates, get warned the moment a shift is understaffed, and let staff clock themselves in from their own phone.
Resident records
A complete, auditable profile for every resident
Everything a care team needs about a resident in one place — from admission to discharge — with the safety flags an inspector expects surfaced front and center.
- Demographics, room assignment, and admission / discharge dates
- Allergies with prominent alert flags that follow the resident everywhere
- Emergency contacts, next-of-kin, GP and specialist clinicians
- Funding source — private, Medicaid or insurance
- Advance directives, including a DNR flag and uploaded documents
- A resident timeline that stitches the whole record together
Care planning & assessments
Assessments that score themselves, plans that stay current
A JSON-schema assessment engine renders and scores any standardized tool, and person-centered care plans turn those scores into goals, interventions and outcomes.
- Barthel Index, Morse Falls Scale and MUST built in, with live scoring
- Person-centered care plans with goals, interventions and outcomes
- Point-in-time version history — see exactly what changed and when
- Scheduled reviews with due-date tracking and overdue badges
- Approval and sign-off workflow before a plan goes live
Medication & eMAR
Safer medication rounds, captured to the minute
Build administration rounds, work them on a phone at the bedside, and record exactly what happened — with allergy and interaction checks running in the background.
- Per-resident medication list with allergy and interaction checks
- Scheduled administration rounds that show who is due, now
- Mark administered, refused or omitted with structured reason codes
- Controlled-drug register with a dual-witness signature flow
- A full medication audit trail, ready for any survey
Incidents & safeguarding
File it once, and never miss a reporting deadline
Configurable incident templates capture the detail, and Tessera computes the regulatory clock for you — in the facility’s own timezone — so nothing slips.
- Configurable templates: falls, injuries, med errors, safeguarding, near-miss and more
- Body-map injury tool to mark anterior / posterior injury locations
- Elder Justice Act / 42 CFR §483.12 deadlines — 2h serious, 24h otherwise
- Review and closure workflow with manager sign-off and corrective actions
- State-ready PDF export with a per-state mapping layer, plus a trend dashboard
Staff & compliance
Every credential tracked, every expiry caught early
A unified credential engine treats licenses, training and screening as first-class records — so you always know who is cleared to work and what is about to lapse.
- Employment profiles: job title, department, employment type and status
- Licenses (RN / LPN / CNA), mandatory training, and TB / health checks
- Criminal background, OIG / SAM exclusion and state registry screening
- I-9 / work-authorization document storage with expiry alerts
- Supervision and appraisal records, plus a live compliance dashboard
Rota & attendance
Build the week, watch the floor, run the timesheet
Plan the rota from reusable shift templates, get warned the moment a shift is understaffed, and let staff clock themselves in from their own phone.
- Shift templates and a click-to-assign weekly rota builder
- Minimum-staffing warnings that advise without ever blocking you
- Leave and sickness tracking shown right on the rota grid
- Self clock-in / clock-out with live elapsed time on a phone-first view
- Per-staff timesheets — scheduled vs worked — exported as CSV
Shared across every module
The foundations under all of it
Every workflow above is built on the same compliance and access foundations — so the evidence an inspector asks for is produced as your team works, not reconstructed the night before a survey.
Audit-grade logging
Every create, update and delete on a clinical record is written to a separate, append-only audit database — an immutable trail by design.
Role-based access
Six roles — care assistant, senior carer, nurse, manager, admin and family — gate what each person can see and do, enforced on the server.
Multi-facility ready
Run a single home or a whole group. Access is scoped to the facilities a user belongs to, so staff only ever see their own residents.
See Tessera in action
A personalized walkthrough built around your care home’s workflows. See how one platform replaces the binders, spreadsheets and last-minute survey prep.
No credit card required · Personalized walkthrough · Built around your workflows